Support Services
The Hand & Stone franchise combines our tried and true business system with incredible support. Our team of experienced professionals will assist you in all aspects necessary to start-up and run your new business with confidence!
Start-up Support
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Aid in choosing an appropriate site for your massage spa |
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Guidance through facility planning and design |
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Guidance through the recruitment, hiring, and training process of massage therapist and support staff |
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Support of Grand-Opening coordination |
Extensive Classroom and On-Site Training
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Complete classroom training Program |
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Formal instruction including all administrative, operational and sales/marketing essentials |
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On-site training at an active Hand & Stone location |
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On-site training at your facility upon opening |
Ongoing Operational Support
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Ongoing training and support in critical areas of operation |
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Use of well organized and easy to use operations manual |
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State of the art, user friendly software |
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Cooperative discounts for products and equipment
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Access to home office staff and field support
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Scheduled visits from support staff
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Marketing Programs and Tools
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Use of Hand & Stone name and logo |
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Corporate website promotions |
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Radio, television and marketing materials |
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Ongoing promotional and sales guidance |