{"id":26146,"date":"2026-01-30T22:56:57","date_gmt":"2026-01-30T22:56:57","guid":{"rendered":"https:\/\/handandstone.com\/franchise\/?p=26146"},"modified":"2026-02-02T17:12:52","modified_gmt":"2026-02-02T17:12:52","slug":"family-led-hand-stone-macedonia-expands-cleveland-area-wellness-with-new-spa","status":"publish","type":"post","link":"https:\/\/handandstone.com\/franchise\/blog\/family-led-hand-stone-macedonia-expands-cleveland-area-wellness-with-new-spa\/","title":{"rendered":"Family-Led Hand & Stone Macedonia Expands Cleveland-Area Wellness with New Spa"},"content":{"rendered":"

Macedonia, OH \u2013 January 30, 2026\u2013 <\/strong>A new wellness\u00a0option\u00a0has arrived in Macedonia with Hand & Stone Massage and Facial Spa\u2019s newest Ohio location. Led by\u00a0family man\u00a0and seasoned franchisee Bob Crowley, the spa is\u00a0located\u00a0just 10 miles from his Hand & Stone in Solon and marks his second opening, reflecting the brand\u2019s continued expansion across the Cleveland area.<\/p>\n

Hand & Stone Macedonia location holds special meaning for Bob and his family, as they celebrated his 60th birthday on the day of the spa\u2019s opening. Alongside his wife of 36 years, Theresa, and their son Jake, the General Manager who welcomed his daughter Piper during opening week, the Crowley family is deeply involved in day-to-day operations, committed to providing an elevated guest experience while making wellness accessible for the local community.<\/p>\n

\u201cWe take a very hands-on approach. We pride ourselves on \u2018over the top\u2019 guest service and an equal passion toward our employee experience and workplace culture. Member and employee retention are two metrics we obsess over!\u201d said Bob.<\/p>\n

With nearly 40 years of experience in restaurant and hospitality leadership and as the owner of another local Hand & Stone location, Bob Crowley\u00a0brings an understanding of how to build strong teams and cultivate loyal guests through member satisfaction. Prior to joining Hand &\u00a0Stone,\u00a0he spent 12 years as a Corporate Director for Dunkin\u2019 brands before leaving to pursue his dreams of becoming a business owner. Bob believes his time at Dunkin\u2019 gave him invaluable insight into the world of franchising, including learning from hundreds of successful franchisees and gaining perspective on building effective relationships.\u00a0Through these relationships built at Dunkin\u2019, Bob was even able to bring Dhrumil and Tapan Patel on as financial partners, a sibling power team who were brought into the Dunkin\u2019 system as franchisees by Bob in 2014.<\/p>\n