Press

  • Dec 03, 2020

    How Hand and Stone listened to customers at critical moments and delivered highly satisfying experiences amid COVID-19

    Hand and Stone worked with SMG to solicit member feedback with a reopening survey in May. They then followed up with a second member survey in September to understand how expectations and behaviors had evolved.

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  • Sep 14, 2020

    Family trio to open spa franchise location in Prince George’s County

    Hand & Stone Massage and Facial Spa, a 475-plus unit franchise that brings luxury spa experiences to the masses, is coming to Brandywine. Prince George’s County business owners and mother-daughter trio Toya Evans, Lauren Williamson and Chanel Grant have signed on to open their first Hand & Stone location this fall. Full article available in Maryland's Daily Record.

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  • Sep 10, 2020

    How Many Franchise Locations Should You Own?

    Entrepreneur magazine interviewed 5 multi-unit franchisees, including Hand & Stone franchisee Eric Danver, who has never owned just one franchise -- by design.

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  • Sep 10, 2020

    Owning a Hand & Stone provides better work-life balance for couple

    Jen and Joe O’Connell will open Hand & Stone Massage and Facial Spa in Matthews Corners. After a three-decade career at ADT Security Services, O’Connell was burnt out and ready for a change. He wanted more work-life balance and something he and his wife could do together.

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  • Sep 01, 2020

    How Hand & Stone Stays True to their Brand

    In an interview with Forbes, CEO Todd Leff discusses the impact of COVID on Hand & Stone franchisees, and why he thinks the brand will come out even stronger from the last few months.

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  • Aug 28, 2020

    John Teza Joins Hand & Stone Massage as New President

    The wellness category, which Teza said he was watching long before joining Hand & Stone, is ripe for continued development. “Generally speaking, consumers are a lot more conscious of their health and well-being,” he said. “We’re more stressed than we’ve ever been, we have more going on in our lives than ever before. And consumers are looking for proactive ways to improve their well-being.”

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